Hospitality Confidential is thrilled to present an exciting new General Manager role in West Los Angeles! This is for a highly acclaimed Taiwanese restaurant group opening some of their first U.S. locations with an exciting Thai cuisine concept! They currently have over 140 stores up and running and have a long-term goal to continue their expansion in the US market! The General Manager is the strategic and cultural leader of the restaurant, responsible for delivering profitability, team excellence, operational precision, and memorable guest experiences. This role demands a high level of accountability, presence, and a hospitality-first mindset. If this sounds like you, we’d love to talk with you!

Key Responsibilities:

• Full accountability for all aspects of restaurant operations, including FOH and BOH departments, seven days a week
• Set and maintain high standards of service, cleanliness, and culinary execution
• Build, lead, and retain a high-performing team through recruiting, training, coaching, and structured development programs
• Own the restaurant's P&L: manage labor, cost of goods, and operational expenses within budget
• Oversee all daily and weekly reporting, payroll submission, tip pool tracking, and scheduling
• Actively monitor dining room flow and floor service during peak shifts; serve as the lead presence and guest liaison
• Ensure strict adherence to health department standards, OSHA requirements, and all federal/state labor laws
• Implement and monitor systems for purchasing, inventory management, and waste reduction
• Collaborate with the Executive Chef and Beverage Manager on product offerings, pricing strategy, and seasonal changes
• Lead pre-shift meetings, weekly manager meetings, and monthly financial reviews with corporate team
• Partner with marketing team and corporate to execute PR events, influencer tastings, social media campaigns, and local partnerships
• Manage vendor relationships and negotiate pricing where applicable
• Address guest concerns promptly and empathetically; follow up with resolution and documentation

Leadership & Culture:

• Create and uphold a positive, team-oriented culture built on mutual respect, communication, and accountability
• Set expectations for professionalism, punctuality, and appearance
• Act as a mentor and conflict mediator within the management team and hourly staff
• Build bench strength by developing AGMs, Ops Managers, and rising hourly stars
• Uphold the vision, mission, and values of the company with clarity and consistency

Qualifications:

• Minimum 3 years’ experience as a General Manager in a high-volume or upscale full-service concept or as a very accomplished Assistant General Manager
• Proven track record of strong financial results and guest satisfaction
• Deep understanding of both BOH and FOH operations, including cost controls and staff development
• Excellent verbal and written communication, leadership presence, and emotional intelligence
• Proficiency in POS, scheduling, inventory, payroll, and reporting platforms (Toast, 7Shifts, ADP, etc.)
• ServSafe, Food Handler, and alcohol service certifications required or obtainable

Compensation & Benefits:

• $95K - $105K depending on experience
• Quarterly performance-based bonus structure
• Comprehensive health and dental insurance coverage
• PTO
• Paid Sick Leave
• Employee discounts and meal allowances
• Other competitive benefits 

Our client is proud to be an Equal Opportunity Employer. They do not discriminate on the basis of race, color, creed, religion, gender (including gender identity or expression), pregnancy, childbirth or related medical conditions, sexual orientation, marital status, domestic violence, sexual violence or stalking victim status, ancestry, national origin, alienage or citizenship, age, disability, military or veteran status, genetic information or predisposing genetic characteristic, or other protected status.